Cancellations and refunds
Updated September 24, 2026
No additional guarantee
Knocky does not offer a voluntary 14-day money-back guarantee. This does not limit your statutory rights or applicable Paddle terms.
Purchases through Paddle
Requests are handled under Paddle's Refund Policy and Buyer Terms, including mandatory consumer rights and Paddle's decisions.
Requesting help
For service issues, contact [email protected]. To request a purchase refund, visit paddle.net or use the support link in your receipt.
Canceling renewal
You can cancel your subscription to prevent future charges. Cancellation does not by itself refund the paid period.